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PrimeCARE Searcy recognized as Best Walk-In Clinic 2021

Employees at our after hours clinic
Written by Annie Keese
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PrimeCARE Searcy was awarded Best of the Best Walk-in Clinic from The Daily Citizen

Between September 2020 and September 2021, we saw thousands of new patients who came to PrimeCARE for COVID-related testing or treatment in addition to walk-in for typical sick visits and injuries. To do our very best, we continually pivoted how we could safely and most effectively serve the community.

PROGRESS OVER PERFECTION

We implemented contactless check-in by allowing you to access our reception team and your check-in documents without coming into the waiting room. Our clinic teams made testing available in an outside drive-through to protect the patients needing non-COVID related care inside the clinic. The safety measures we could implement meant PPE and heightened cleaning standards after each patient would be a necessary change. 

Teamwork was taken to a whole new level as the ebb and flow of personal exposures changed who could serve safely at any given time. Clinic managers and leadership made tough decisions and did not let fear or the mounting numbers of patient visits derail the mission of PrimeCARE.

We hoped that we could make a significant difference in the fight against COVID locally and that we could continue to provide healthcare access to our neighbors who needed reliable providers on their side! We hoped you would continue to come see us for your everyday healthcare needs despite COVID. We hoped you would feel safe and seen! 

But, in all honesty, it’s not been an easy year. At times, it’s been beyond challenging. We’ve felt drained and defeated when our best felt like not enough. We’ve had to choose progress over perfection.

“During this pandemic it has been stressful trying to deal with everything. Finding out we were voted best walk-in clinic let us know that we were able to help people during this uncertain time.”

– Amy Ann Warren, RN

So thank you to all those who saw the sacrifice and commitment of the PrimeCARE Searcy team and chose to recognize us in this way. We feel the love and it feels good!

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